Role: Warehouse Fulfilment Assistant

Location: Brislington, Bristol

Contract: Full-time and part-time

Basis: Seasonal (12-week contract)

Hours: 37.5 hours per week full-time. 22.5 hours per week part-time. Overtime may be available.

We have a great opportunity for seasonal Warehouse Fulfilment Assistants to join our Warehouse team in Brislington, Bristol. In this role, you will help us to deliver an excellent level of service for our eCommerce and Wholesale customers.

For over 40 years, Rough Trade has been trusted by customers and the music industry to shine a spotlight on the best new music from all over the world. This has afforded Rough Trade a unique role and scope of opportunity within the UK and Global music retail industry. There is no other music retail shopping experience quite like that offered by Rough Trade. This role is a unique chance to be part of something truly special within the music retail landscape, and for the right candidate to truly make their mark.

Working at Rough Trade is a unique opportunity to join one of the largest independent music retailers in the world, and to work in a vibrant and exciting environment where every day is truly different.

The ideal candidate will thrive in a fast-paced, customer-orientated environment. Our eCommerce business is growing rapidly and we're looking for people with a positive attitude who can grow with the business and help establish Rough Trade as the Number 1 place to buy records online.

Responsibilities:

• Picking & Packing orders to required standards.
• Receiving & sorting deliveries from suppliers.
• Filing and accurately preparing stock.
• Shipping orders through Royal Mail and other carriers.
• Customer Service. Speaking with customers online & on the phone to resolve issues.
• Stock control to maintain an accurate inventory.
• Maintaining a clean & organised work environment.

The ideal candidate should be organised, hardworking, confident, trustworthy, diligent, and reliable, and should also possess the following skills and experience:

• Excellent attention to detail.
• Some experience in a similar environment or customer-facing role.
• Fast learner.
• Positive team member.
• Passionate about delivering an excellent level of customer service - ideally with a passion for Music.

We're offering both full-time role (37.5 HPW) and part-time roles. Successful candidate will be able to work a flexible work pattern from Monday to Sunday.

We are a Real Living Wage employer.

NO AGENCIES PLEASE.