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Goods Supervisor (FT)

JOB TITLE: Goods Supervisor (FT 37.5 hours per-week)

LOCATION: Rough Trade East, London

SALARY: £21,000 pa



The Goods Supervisor is responsible for all aspects of receiving and dispatching stock from our Rough Trade East store. Reporting to the RTE GM and the E-Commerce Manager, this role is the pivot point for efficient turnaround of stock that ultimately determines levels of customer experience, stock availability and store turnover.



• Receive and process deliveries into stock using ERPLY (stock control software) in a timely fashion

• Split received stock between allocations for shop-floor and E-Commerce

• Notify accounts and suppliers or any shortages or incorrect pricing on invoices

• Work with RT Accounts team on any queries regarding invoices and credit notes.

• Prioritize deliveries inline with business needs

• Responsibility for the process of dispatching returns to suppliers

• Manage internal stock movements to other branches, including our NYC store

• Manage relationship and tracking of external deliveries with courier service providers (e.g. UPS, Royal Mail)

• Maintain an organised work space

• Work with Rough Trade East and E-Commerce management to identify peaks in workload and ensure additional resource is appropriately applied

• Maintain inventory, accessories and supplies to facilitate the processing of stock

• Assist with any periodic inventory stock takes

• Maintain any filing or storage for back-up stock


Skills, Knowledge & Attributes

• Good working knowledge of Excel and Google Suite applications

• Understanding / experience of ERPLY or similar ePOS / stock control systems

• Organised approach to work

• Strong communicator

• Experienced with retail goods in/out process, ideally within music and/or book sectors.


This role reports to Rough Trade East GM and E-Commerce store managers.

Application deadline = Sunday 20th January, 2019. 

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These are just some of the benefits all our staff get to enjoy...

  • Staff Discount

    Goes without saying.

  • Plenty of gig going opportunities

    +1's and guest lists, our staff often get to go to the gigs they want to.

  • Birthday gift voucher

    Many happy returns!

  • Hello Brooklyn!

    Stay in our Brooklyn apartment, no charge.

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